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Infrastructure & campus services
Ethernet/TCP/IP network, routers, switches, hubs, WAN connections for entire campus
Net hardware maintenance
Campus building wiring
Campus fiber plant
Campus wireless network
Access lists/Firewalls
PPP/ISDN Dialin access
DNS servers
DHCP servers
NIS/LDAP servers
Manage support agreements
CEI Calendar server
Monell auditorium A/V
Seminar A/V support
Network web page update
Admin computer support
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Computer Support
LDEO Mail server, webmail
LDEO Ftp servers
LDEO File servers, NFS
LDEO File servers, SMB
Web servers, security, Domino,certificates, statistics, reports
Web, server side support
Server maintenance
Backup/Restore servers
Public Printers/Plotters
Mailing lists, aliases, filters
User account maintenance
Connection to LDEO network
PPP dialin configuration
OS installation (Win, Linux, Solaris)
Desktop wireless configuration
Security audit & AV tools installation
Client mail, news, browser configuration
Application/tool collections Sun, Linux, Win, Mac
Mass Store use
Hardware failure diagnosis
Minor peripheral installation
Matlab, ESRI GIS, etc install
Training - basic
Help desk, phone, email, web
Proposal budgeting
Computer purchasing
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Direct charge items
Desktop/Laptop hardware maintenance
Desktop/Laptop backup/restore
Operating system licenses
Application software licenses
Purchase of unique software
Installation of unique software
Application instruction
Training
Database setup, Sybase, MySQL, Oracle, Postgress
Web application development
Help debugging C/Java/perl programs
Hardware installation beyond desktop or laptop
System integration
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