Topic:
Cannot Launch IESX, nothing comes up.
Description:
The user is able to launch Geoframe and select a project and connect to it, but when clicking on the application window GeoFrame hangs. Possible causes: the IP address has been changed, machine names changed, or if DNS is not running on the network.
Solution:
This problem has to do with the CTREE server trying to resolve the fully qualified name for the host on which GeoFrame has been launched. Please do the following to resolve this problem: 1.) Verify that the client is running DNS. From an xterm, enter the command /usr/sbin/nslookup. If something similar to this is returned, then the client is running DNS: Default Server: weasel.cs.houston.geoquest.slb.com Address: 163.185.82.7 2.) Verify that the DNS recognizes the host on which GeoFrame is running. Launch /usr/sbin/nslookup. This will give a '>' prompt. At the prompt, enter the name of the host as you see it when you enter the command hostname from an xterm. You should see something like: Server: weasel.cs.houston.geoquest.slb.com Address: 163.185.82.7 Name: ss-elnino.cs.houston.geoquest.slb.com Address: 163.185.82.65 If you see, 'can't find elnino: Non-existent host/domain', then the client needs to resolve this DNS issue before they can successfully run GeoFrame. They will need to contact the SysAdmin or call GeoQuest's OS support group for assistance. If the client is not running DNS -- entering /usr/sbin/lookup, receive error: ss-elnino => nslookup *** Can't find server name for address 127.0.0.1: Unspecified error *** Default servers are not available Then they will need to simulate it. Edit the /etc/hosts file and add an alias to the host. The alias should contain a "." at the end. (ie: 163.185.82.65 ss-elnino ss-elnino. loghost) RESOLUTION: Fixed in GeoFrame3.6.1.
Last Modified on: 26-AUG-99