Product: IESX
Version: 10.2
Application: Administration
Search Type: Error
Topic:
Administration failed, device record not found
Description:
In a new install, IESX System administration fails and gives following error:
Administration failed
device record not found
Solution:
In /home/gqs/iesx_config, the following files are either missing, have
restrictive persmissions on iesx_config directory and files, corrupt iesx_config
files or user has copied the config files from another /home/gqs/iesx_config
directory:
iesx_dev_key.dat
iesx_dev_key.fpb
iesx_dev_key.idx
These files contain the workstation configuration information. Copy these
files from /home/gqs/setup_10pX where X=IESX version (i.e. 1 or 2). If
these files are copied from another system's /home/gqs/iesx_config, they
will contain the workstation configuration for the other system and will
cause the System administration to fail.
Last Modified on: 04-JAN-99