Product: IESX

Version: 10.2

Application: Environment

Search Type: Error


Topic:
IESX Session Manager menus are grayed out for a new user.

Description:


Solution:
1.) Check that the setup files (IESX, GQS) from /home/gqs/setup_10px have been copied to the user's home directory or to /usr/openwin/lib/app-defaults for solaris or /usr/lib/X11/app-defaults for SGI. 2.) Execute a script called iesxcopy.sh located in the /home/gqs/setup_10px directory. This script copies the GeoQuest default environment files (.cshrc, .login, etc) to the user's home directory. The script will make copies of the original files. Be sure to uncomment the appropriate GN_DIR variable in the .cshrc to reflect the correct Geonet path. (Copy the GN_DIR path from the saved .cshrc. 3.) Log out and log back in. If the menus are still grayed out, check to make sure there are enough licenses. Check licenses by: a) Rlogin to license server. b) Change directory (cd) to the Flexlm/bin dir. To find out where the Flexlm directory is, cd to /home/gqs/setup_ies and look for the environment variable 'setenv LM_LICENSE_FILE' and 'more' the license.dat file. Look for the DAEMON line. This is the path to the Flexlm/bin directory. c) Type lmstat -a -c /path to license.dat Example: lmstat -a -c /home/gqs/ ies_iesx_license/licencs.dat If command will not execute and does not display anything, call GeoQuest Customer Support for further assistance.

Last Modified on: 23-FEB-99